The most efficient way to cancel an appointment is via online services. If you do not have an online services account, you can use the below form if you are providing at least 24 hours notice. Otherwise if cancelling on the same day as your appointment please contact the surgery on 0191 2599666. If you are unable to attend an appointment it is really important that you let us know with as much notice as possible so we have time to offer it to another patient.
Registered for online services?
If you are registered for online services then you cancel the appointment and re-book all at the same time
Simply log in to the online portal and visit the appointments section.
It is easier and quicker to manage your appointments via our online service. Simply log in and select an option.
In a hurry?
If you are not registered for online services or don’t have the password to hand, then you can complete our Cancel Appointment Form below.