APPOINTMENT BOOKING CHANGES

*Click on title above to read in full* … Thank you to all patients who have provided feedback regarding the Klinik triage system.  Due to the information received we have decided to move on from Klinik and adapt a new telephone based triage system with appointments bookable on the day. This will take effect from Wednesday 22nd November 2023.

Practice Policies

Please see our key statement indicators below that reflect the ethos of our Practice philosophy:

  • Quality patient care is our key driving motivation
  • The guiding working principle is ‘do today’s work today’
  • Consider patients’ requests from their perspective
  • We will work collaboratively with other agencies in our locality
  • We will seek to be flexible in working arrangements
  • We use first names in communicating with all our staff
  • Staff views will always be considered / respected
  • Staff should be encouraged and supported to develop skills useful for the Practice