APPOINTMENT BOOKING CHANGES

*Click on title above to read in full* … Thank you to all patients who have provided feedback regarding the Klinik triage system.  Due to the information received we have decided to move on from Klinik and adapt a new telephone based triage system with appointments bookable on the day. This will take effect from Wednesday 22nd November 2023.

Clinical Governance

Clinical governance is the system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which clinical excellence will flourish.

Clinical governance encompasses quality assurance, quality improvement and risk & incident management.